We, at CommonThread, know how you value your privacy and are committed to transparency in its collection and use of your personal identifiable information. Thus, we will make it a point to uphold and ensure that your privacy would be protected. In accessing our website, www.commonthread.ph, we would like to inform you that this website will collect personal and sensitive personal information you input in our website. Because your privacy is also important to us, we will only collect information that is relevant to your transactions and dealings with us. We will also store and use your information only for as long as you have dealings with us and for such length of time that the law may allow us to do so.
1. INFORMATION COLLECTED
We collect, record, store, disclose, and use your personal information only when it is relevant to our transactions and dealings with you. When you access our website, we may collect the following personally identifiable information from you:
- E-mail Address
- Contact Numbers
- Date of Birth
- Billing/Credit Card Information
We collect these information when you register online, log-in, communicate with our customer service representatives, opt-in to receive newsletters, shop online, participate in promotions, or deal with us in any way through our website.
We guarantee you that we will not sell, share, or trade your personal information with third parties without your consent, except only for purposes of making delivery of our products to you.
2. USE OF COLLECTED INFORMATION
The personal information that you disclose to us will be used for the following purposes:
- Facilitate your use of our services;
- attend to your inquiries, needs, and concerns;
- personalize your CommonThread website experience;
- provide you with relevant product information;
- fulfill our obligations under our contract of sale over products you purchased from our website, i.e., delivery of your purchased products, to give you updates on the delivery of your purchased products, etc., or under any other contract with you;
- improve our website;
- send you promotional materials; and
- improve our customer service.
When you register with our website, it is understood that you are giving your consent, in favor of CommonThread, to send you marketing and/or promotional materials from time to time. You may opt to unsubscribe in our newsletter by clicking the unsubscribe button appearing in the e-mail.
We may keep records of the purchases you made through our website and combine this with other available information you provided in our physical stores or through our representatives in order to serve you better.
We may also use your personal information to improve our website design and layout and to enhance your shopping experience.
We may permit trusted third parties to track your usage of the website, analyze data such as the source address that a page request is coming from, your IP address or domain name, and the date and time of the page request, in order to better understand our customer’s website usage, and to enhance the performance of services in our website. We may also use third parties to host the website and operate various features on the website. We may also share information with our parent companies, subsidiaries, divisions, affiliates, consultants, contractors and sub-contractors.
We may disclose personally identifiable information in cases where it is necessary to identify, contact or bring legal action against someone who may be violating the law, our Terms and Conditions, or those who may be causing injury or interference with our rights and properties. We may also disclose specific information about you if required so by the law, request from the government, process or court order or based on our good faith that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.
We shall not liable for any disclosure and use of any personal information you disclosed in our forums such as the comment area, or any other portion of the website that may be accessed by other visitors of the website.
4. LINKS TO OTHER WEBSITES
5. SECURITY OF YOUR PERSONAL INFORMATION
The personal information we collected is maintained in secured servers. We guarantee you that we take appropriate security measures to protect your personal and sensitive information from unauthorized access, unauthorized alteration, and unauthorized disclosure, among others. We will exercise our utmost diligence in protecting your personal and sensitive information.
6. UPDATING YOUR PERSONAL INFORMATION
You may update your personal information you provided us by logging in to your account through our website.
7. USE BY MINORS
As provided for by the law, minors have no power to give consent. In lieu of this, purchase of CommonThread merchandise through our website may only be done by persons ages 18 years old and above. Parents are advised to use parental control tools to prevent minors from submitting information online without parental permission or from accessing any material that is harmful to minors.
9. UPDATING OUR POLICY
WHAT ARE COOKIES
CommonThread’s website/application uses “cookies” or tiny files downloaded to your computer/device to improve your CommonThread website experience.
For more information on cookies, please see https://us.norton.com/internetsecurity-privacy-what-are-cookies.html.
You may disable cookies in our website by adjusting the settings in your browser (please click Help menu in your browser to guide you on how to disable cookies). Disabling cookies may affect the functionality of our website/application.
We highly recommend you to enable cookies in CommonThread website for smoother transaction in our webpage.
Cookies used in our website
Log on-related cookies
We use log on-related cookies when you log into our website/application to enable us to record that you logged in in our website. This will prevent you from having to log in every time you access pages from our website. Just like account-related cookies, log on-related cookies shall be deleted once you log out from our website.
E-mail newsletters-related cookies
This site offers newsletter or email subscription services, and cookies may be used to remember if you registered in our newsletter and to show notifications viewable by subscribers of newsletters.
Orders processing-related cookies
This site offers e-commerce and payment facilities. Some cookies are essential to the transaction to ensure that your order is placed in carts and to properly process your orders.
When you submit data through website forms, cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a personalized experience on this site, we provide functionality to accommodate your preferences in website interactions In order to remember your preferences, we need to set the cookies to remember your preferences.
- Account-related cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web to help us understand how customers and visitors use the site and to help us study on how we can improve the website. These cookies may track information such as but not limited to how long you spend on the site and the pages that you visited prior visiting our website.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time, we implement new features and make subtle changes on how the site is to be delivered. While the site is still under the testing stage, cookies may be used to ensure that you receive a consistent smooth website experience.
As we are engaged in the sale of merchandises, it is important for us to understand statistics on how many of the visitors of our site actually make a purchase. In order to do this, cookies are used to collect such data.
Several partners advertise in our behalf. Affiliate-tracking cookies simply allow us to see if our customers have visited the site through one of our partner sites so that we can credit them appropriately.
We also use social media buttons and/or plugins on this site that allow you to connect with your social media. In order for this to work, social media sites including Facebook, will set cookies through our site which may be used to enhance your profile on in social media or contribute to the data they hold for various purposes outlined in their respective privacy policies.